Refund Policy
Refund & Return Policy
At N R Vandana Tex Industries Limited, we aim to deliver high-quality textile products. Please review our return and refund guidelines below.
1. Return Eligibility
You have 7 days from delivery to request a return.
- Unused, unworn, and unwashed items only
- Original tags and packaging must be intact
- Product must be in resalable condition
- Proof of purchase is required
2. How to Initiate a Return
Email us at info@vandanafashion.com
Once approved, return instructions will be shared.
Return Address:
220 Mahatma Gandhi Road
Kolkata – 700007, West Bengal, India
⚠️ Returns without approval will not be accepted.
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
- Contact within 48 hours
- Share product photos via email
4. Non-Returnable Items
- Used or washed products
- Items without tags or packaging
- Customized products
- Discounted or sale items
5. Exchanges
No direct exchanges available.
- Return the item (if eligible)
- Place a new order
6. Refunds
- Refund processed after inspection
- Timeline: 7–10 business days
- Bank processing may vary
If delayed beyond 15 days, contact us at info@vandanafashion.com
Contact Us
N R Vandana Tex Industries Limited
220 Mahatma Gandhi Road, Bara Bazar
Kolkata – 700007, West Bengal
📧 info@vandanafashion.com
220 Mahatma Gandhi Road, Bara Bazar
Kolkata – 700007, West Bengal
📧 info@vandanafashion.com